1. Selling Fee
For every completed sale, a flat 8% fee is deducted from the total item price (including any shipping cost paid by the buyer).
This ensures a fair and sustainable marketplace for both buyers and sellers.
2. Buyer Protection Fee
A 3% Buyer Protection fee is applied to the buyer.
This fee covers customer support, dispute resolution, and secure payment protection.
3. Listing Fees
No listing fees. Posting items on Mercado Sales is completely free.
4. Special Categories
Certain high-value items (such as electronics or luxury brands) may require an additional verification fee or service charge, clearly disclosed before listing.
————————Buying & Selling Policy (Mercado Sales – Inspired by Mercari) ————————————–
1. Shipping & Tracking Number
When a product is purchased, the seller must provide a valid tracking number from one of the approved U.S. shipping carriers:
USPS, UPS, FedEx, DHL.
The tracking number should be entered as soon as the order has been shipped.
2. Payment Hold & Release
Payments are held by the site until the buyer confirms receipt of the item.
The buyer has 3 days from the delivery date to confirm the purchase.
If no confirmation is made within this period, the system will automatically confirm the sale and release the payment to the seller.
3. Disputes & Communication
In case of a dispute, the buyer may open a claim through the site.
All communication between buyer and seller must remain within the site’s messaging system.
Sharing personal contact information such as phone numbers, emails, or other external channels is strictly prohibited.
4. Items Sold Directly by the Website
Items sold directly by Mercado Sales typically include a 30-day return policy.
The buyer is responsible for return shipping costs.
Most items sold directly by the site include free shipping, but not all.
5. Additional Notes
Policies may be updated in the future as the business expands (e.g., adding international shipping).
These rules are designed to protect both buyers and sellers and to ensure a safe and secure shopping experience.