At Mercado Sales LLC, we want you to be fully satisfied with your purchase. If you are not completely happy, you may return your item under the following conditions:

⏳ Return Period

Returns are accepted within 30 days from the date of delivery.

📦 Return Shipping

  • The buyer is responsible for return shipping costs.
  • Returned items must be shipped back with a valid tracking number.

✅ Condition of Returned Items

  • Items must be returned in the same condition they were received.
  • New items must be returned unused, unopened, and with all original packaging.
  • Used or open-box items must be returned in the exact condition listed in the product description.
  • Items that are damaged, altered, or missing parts may not qualify for a refund.

💲 Refunds

  • Refunds will be issued to the original payment method once the returned item is received and inspected.
  • Original shipping costs are non-refundable (except in cases where the return is due to our error).

🚫 Non-Returnable Items

  • For hygiene and safety reasons, certain items (e.g., personal care products, opened electronics, food items) may not be eligible for return.
  • Any product specifically marked as “Final Sale” or “Not Returnable” in the listing cannot be returned.

Contact Us for Returns

To initiate a return, please contact us at:
✉ support@mercadosales.com

We will provide you with return instructions and the return shipping address.